Critical companionship: Some sensibilities for studying the lived experience of data subjects

How to study the experiences of people who are being scored by automated systems—and who may not necessarily be aware of their predicament? In this new article, Malte Ziewitz and Ranjit Singh (PhD ’20) discuss the methodological challenges of studying data subjects over time, drawing on materials from a yearlong investigation of people’s credit score repair practices in Upstate New York. Read the full article here

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Image depicting car dealership and sign indicating they don't check credit